SESSION 1 Introduction
The Successful Supervisor
Goal Setting
SESSION 2 Your Action Plan
You & Yourself
SESSION 3 Confidence: The Critical Ingredient
Leading for Results
SESSION 4 Managing & Controlling Your Use of Time
Motivation
SESSION 5 Communication
Upward Communication
SESSION 6 Performance Appraisals
Discipline: Word & Concept
SESSION 7 Developing Supordinates
Decision Making & Problem Solving
SESSION 8 Your Personal & Organizational Goals
SESSION 9 "Your" Action Plan
SESSION 10 "Now Where Do I Go From Here?"
SESSION 11 Diversity & Sensitivity
SESSION 12 Conflict Management